CHOOSE A JOB TO TURN INTO AN AGENT

Turn into Agents the jobs that:

• recur frequently;
• have a fairly clear process;
• use the same body of knowledge;
• have a defined input and output;
• take a lot of time to do manually.

For example:

• research;
• document analysis;
• contract review;
• report writing;
• company analysis;
• code review;
• customer care;
• case processing.

Don’t turn a job into an Agent if it happens only once and has no stable process.